Costumer service/friends of no words for it!

B6/7 S4/RS4
#1

Five minutes before I arrive at the waterwerks in Richmond,ca today 08/23/15 my SC tensioner belt broke, and jason, kurt, dru, and Z hands down for those guys from JHMOTORSPORTS.
Jason was on his way to the show and he brought a new tensioner and belt, all coordinated by Z and DRU making the calls to jason and kurt (they offered to fix w/o hesitation and i had my kids w me so they wanted to help :clap::clap::clap::heart:)
http://images.tapatalk-cdn.com/15/08/23/f2db841739754d03eb2d030ff5b64d60.jpg

http://images.tapatalk-cdn.com/15/08/23/239a6449c0c91449214df4e8ae92226e.jpg
[img width=447 height=597]and guess what,they replaced right there at the spot so i could make it home w/o towing my car and taking a chance to damage something,and also i drove a perfect working car back home,Cant say enough thanks for those guys! :heart:

#2

That’s really awesome. Any idea why the tensioner belt snapped?

#3

They said prolly because i had the old one style,so now they have a up graded version that i got! I will bring the car in soon for some service and we will go through

#4

Good to know.

That kid looks kind of guilty, maybe he poked a hole in your belt :slight_smile:

#5

Kudos to JHM for taking good care of you, Denis.

Did you have the older manual tensioner?

I recently switched over to the automatic tensioner as well and it is a fantastic upgrade for multiple reasons.

#6

that guy in the last picture looks like those forearms and shoulders could pick up the whole car, never mind the bumper cover…:slight_smile:

#7

i had the first one that came out!

#8

saki that guy is Kurt he is a big dude

#9
#10

Bit of a exaggeration but yeah Kurt is a strong dude.

Jason looks like he has lost some weight since I saw him last.

Okay, I did too. It looks like you have the newer blue belt rollers. I had the older black belt rollers and I just recently upgraded to the newer style as well. It is a nice upgrade since the newer rollers have lips on the back to prevent the belt from slipping off.

#11

Yea u said it all, and jason lost lots of weigh!

#12

Glad to see they hooked you up. I’ve always loved your RS4 - very unique.

#13

really? because I once saw him lift an S5 off the ground so we could get an air compressor hose out from under one of the tires.

#14

note the smiley face in my original post

#15

Didn’t know that.

Like a full on Vin Diesel from the Fast and Furious 7 movie huh? When Paul Walker climbs under the car to get the computer chip.

#16

like superman in the Christopher Reeves one

#17

Did he lift a corner or a whole end? That seems like an impossibly large amount of weight.

#18

one side
just for a second

#19

True

Thats one of many interesting things he has lifted.

Its great to see and hear about these stories. Anyone can sell a product but its good to see the guys getting down and doing whats needed to support the customers that spend the money and the guys that support them

#20

The joys and beits of being near JHM :slight_smile:

Difficult to get that kind of JHM service elsewhere in the world.

Anyway, I have the new tensioner system as well and it is way better so absolutely a worthwhile upgrade.