REVO?

I’ve been waiting for several weeks to hear from Revo concerning tunes for the 2014 B8.5s, ECU, DSG and switching. Last Wed. I called Revo sales in WV and left a message for Jeff. No returned call. On Friday I called and left a message for both Jeff and Chris, also tried to talk to to operator, no response. Just tried again this morning, the same. Dialed the UK number and attempted to reach their sales and marketing departments. Placed on hold both times via the phone tree, listened to about 30 seconds of music and then a recorded voice saying 'please call back". then a busy signal…not good?!