Every time a Tech rushes a job and does terrible work, instead of taking the time to do it the correct way, you, as the Owner, profits. The Technician who is getting paid by the hour, doesnt. He has no motivation to do a poor job. In fact, in a respectable shop he should be motivated to do excellent work, or lose his job.
Therefore, I don’t buy the excuse that this is the Technician’s fault. When you have several cases of the same type of stories being heard, it tells you that the Owners and Management are directing the Technicians to perform this type of work on cars where it might not be discovered.
You keep blaming the customer for not bringing the car back to correct the terrible work. Why on earth would anyone bring their expensive European automobile back to a shop that performs welds like that, and then covers it up with some exhaust putty??!! Would you take your car to a place that does shit work like that??? You had your chance to do the job right the first time, when the guy paid you big bucks.
No story from you can excuse that weld. Your business is filled with a bunch of scammers. You do a great job on a few Lambos, and then steal from the average guy by doing shitty work, and hope he doesnt notice it. If he does, oh well, bring it back and maybe we will fix it the second time around. Bullshit.
I hope anyone who reads this thread avoids your shop like the plague, and passes the word on to all others to do the same.
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