A couple of people who are on the hook for PES superchargers (paid but not yet received) have been having trouble reaching PES for the past few weeks).
No reply to emails
No reply to PMs
Phone lines are DISCONNECTED
PES - PES - Performance Engine Software, LLC
304 Camars Drive
Warminster, PA 18974
[T] 215-675-6149
[F] 267-597-3828
Hahaha just tried calling them myself.
Yikes. Hope they get their money back. How much do those kits run? And why are people buying them lol
Want me to drive by there, it’s literally on my way home…haha
You moved?
It’s funny, they advertised the kit for $14,000 and sold a couple, then they did a group buy and if more than 10 people went in, they said they could do it for $8995.
So…there’s a margin at $8995, yet they’re asking $14,000? And people pay? (let’s pretend they don’t know PES)
There was a customer inquiring about our SC kit for the S5 and he is going through this situation right now. I linked him this thread so maybe he can give some additional insight to his situation.
I moved
So he never actually became a JHM customer for the SC and bought the PES kit instead?
^ sounds like the opposite…he got screwed by PES and is now looking at new options.
don’t forget it’s an S5. There was no JHM option for the S5 (still isn’t…it’s still in development)
He was exploring new options when he contacted me.
Yes’ I am in the same boat. Tony stopped replying to emails weeks ago. His explanation for the disconnected phone number was the fact they are moving shops and Verizon “screwed them” with the transfer. I asked a different forum member who knows him personally for his contact info and he was not allowed to give it out. I then asked him to give Tony my number again personally and have him call, text, or even return an e-mail. Weeks go by and multiple emails day after day with no reply.
At this point I was left with no choice but to ask his “acquaintance” to pass along a message that if I don’t hear back from Tony immediately I would call the credit card company and dispute the purchase. Few minutes later I get a call I am not able to take from a blocked phone number. Few seconds later a get a voice mail “This is Tony from PES Tuning, sorry I missed you, I will try again later” no more, no less. With at big of a company as PES has become you would think the logical thing would be to leave a call back number. I then asked him to tell Tony again, that if I do not get a valid phone number I will proceed with the claim. Two days go by and nothing happens.
This morning I file a claim with e-bay/paypal, which is where I purchased the kit about 6 weeks ago. Immediately I get another call from a blocked phone number with the exact same voice mail and no contact info. This was then followed by an e-mail asking if this was actually my real number and for a time to call me back. Clearly, Tony does not want his phone number out there for the public. At this point I have asked him to not try to contact me at all from blocked numbers with pointless voice mails and communicate anything he has to say directly through the e-bay/paypal claim where everything could be documented.
I’m done playing games with this guy. The shop has moved, the phone number is disconnected, and the only times I seems to get a response is when I threatened to contact the CC/PayPal.
First off, fingers crossed that the paypal dispute process works out. Thanks for sharing your info.
The shop has moved…where? Do we know?
No clue.
wow talk about a shady character. hopefully you get your money back.
The kit was for sale on eBay?
They sold a handful of them on E-Bay over the last few months.
VEEEERY shady.
Best part is that he knows his business…he knew he was about to shut the doors. What does he do, step back and just stop taking orders? No…he kept taking people’s money KNOWING he wouldn’t be able to deliver jack shit to the people.
Not a very common item to be purchased or even searched on e-bay. Completed items show more then a few sold in Fed/Mar.
http://www.ebay.com/sch/i.html?_from=R40&_sacat=0&_nkw=pes+supercharger&LH_Complete=1&rt=nc