INTERESTING post there V8A6
There was a B6 S4 owner with PES. His intercooler leaked too, hydrolocking a cylinder/engine blowing his motor and leaving him requiring a new one.
He went to PES and they were all ‘we can’t help you’ etc. Then he told them he had a warranty…so they lied on the warranty claim for the customer, acting as an approved shop to do the repair, and the warranty company bought him a new engine.
That’s not where it ends…the warranty offered an engine with like 60,000 miles on it (similar to his car), but he wanted a newer engine. So the warranty co. said he could pay an extra $1000 and get one with 20,000 miles on it. He did, paying PES who would in turn have that amount taken off their invoice to the warranty company for the work. The warranty company sent the new engine to PES, and payment for their work and in fact the warranty company WAIVED the $1000 charge for the newer engine because the one they got had like 30,000 miles on it, not 20,000. PES said nothing to the customer, and kept the $1000. The customer later found this out when getting all documentation sorted when he was selling the car.
Fucking no wonder these guys are out of business scum of the earth.