I was looking for something on AZ and came across a thread called “So JHM Decides to Address my issues on AR with a propoganda campaign”
http://www.audizine.com/forum/showthread.php/492044-So-JHM-Decides-to-Address-my-issues-on-AR-with-a-propoganda-campaign
He deleted its content to say “this plays out elsewhere” Too bad… i was curious to see what was in there…
Well look at this!
For the record this was posted June 28, 2012.
[quote]So JHM Decides to Address my issues on AR with a propoganda campaign….
Here is their set of “Facts” and my response. I have had it with these guys, and all i can say is do not buy a fucking thing from these guys if you can. One person maybe just bitter, two people another bitter person, ok three people, weird but just a bad customer or an isolated incident. How many pissed customers now? 20? 25? Coincidence is over.
Bummer this will probably be deleted quick because they are an AZ sponsor, but hope some people see this and think twice:
No denying its another failed clutch to chalk up to JHM, no denying they jacked some people on exhausts and their deposits, and of course making me look stupid for referring people to them, friends I don’t want burned.
and third the shady and probably illegal move they pulled with a couple vendors.
No denying its another failed clutch to chalk up to JHM, The clutch dying was just the icing on the cake. i can take a part failure.…
Exhausts: You are failing to mention how many people tried to contact you after 6, 8, 10 months of taking their deposits and not returning their calls, emails, ignoring them, that they had to get lawyers involved to recoup money. Only then did you finally start to refund people after months of ignoring them. I have the emails from some of them, have talked to some of them in person. If they chose I am sure they would come here and shed some truth on this little nugget of info.
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Next Item: Lets talk about the clutch…
First of all, you keep stating for some reason, not unlike Saki, false info about the clutch. Here are the actual stats on this clutch, and I will offer up a comparison of my stock clutch that I replaced with this:
“Stats on the clutch: in car 17 months. 11,000 miles on clutch. 5 track days lapping. Roughly ten 1/4 mile runs. Not as much track use as people think. And not very many miles, especially considering nearly 4k of those miles were driving to Bay Area and back a couple times.”
I sent this to you Dan, yet love how you cherry pick data (incorrect data that i did correct to you via email and I still have these emails to validate) that suits you.
My stats on my stock clutch prior to this? 25k + miles, 12 track days, 20+ runs at the strip, when taken out still had 75% life on it as estimated by you guys, which is why i sold it to a friend and he is still loving it 15k miles later.
So why is it a stock clutch can take double the miles, more than double the track days, more than double the drag strip runs, and then go out and do 15k more miles and still wrok awesome, and this one is failing at 11k? I was driving day before yesterday and in 3rd gear hit 4k rpm and suddenly marbles in my clutch and a stuck pedal. Still running, nice and loud in idle, barely going to make it to next Thursday when I have an appointment for a full swap at a cost of $2400 to me, thanks to this piece of shit. i can imagine when i do take this out next week, we will find busted springs.
As far as me stating I was feeling good about the clutch, yeah anyone feels good until it fails. And the statement of 20k miles was incorrect. It should have read 10k. If anyone questions me on it, i actually went back and looked at mileage and service records and that is factual. 11k miles to date. if you question that, here is somethign else for you: I moved back to Portland May 2010, just over 2 years ago, with 38k miles on the car. In those 2 years I have put 17k miles on the car. I put this clutch on the car in November 2010.
Also your constant finger pointing to others people installed incorrect, no proper break-in was done, etc etc… How many of these have failed now? How many people have you shafted on these things because you are selling a pile of crap clutch?
…
You know I stoof behind your products and told guys to lay off you and to understand that you guys were doing good stuff. Kurt is awesome, still think the same thing, but in talking with him I even sense his absolute frustration with your service, the whole thing that you pulled with EBWerks, and you inability to deliver. Whether your fault or not (its a mix), you jerked a bunch of people around I referred to you. that and the Sering EBWerks items were the last straw for me in dealing with you. Yes many of your products are very good. I like the tune, despite all the delays and promises that took pulling teeth to get a response on.
You can use all my statements you want against me as a snapshot in time, but the reality is 2 months after I had concerns about the clutch, it goes and fails anyways. The reason i had concerns initially? Transmission problems, that most likely had some influencing factors from this clutch failing. I just had a full transmission rebuild because of issues, and it turns out half the issues are still there, and its because of a failing clutch. so thanks for that as well.
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BTW will be sharing this liberally now and will get far more aggressive in recommending nobody buy part from you guys going forward. I have been easing up and was getting ready to drop it, despite costing me a fricking fortune. But seeing this post of half truths from you guys, well lets just say you should have stopped, worked with Ben to patch things over, and made a better effort to reach out to me and try to fix things, knowing int was another failed clutch in a long string of them this year and last.
Word of advice: stop selling clutches. Get better brake rotors instead fo the crap metallurgical rotors you sell now, and fix your server issues, and worry about your internal execution instead of forums.
[/quote]
Bolded out some highlights in there…
Among them how we remember EBwerks DID want sebring mufflers and it wasnt just a prototype thing… Once the door was closed and everyone was butthurt all of a sudden Sebring is chinese crap cans?
As for the going foreward part… now that we know the install was wrong and the clutch was fine… does that mean we will see Mick Agressivly endorsing and recommending JHM clutches now?
Also good to have Mick’s written consent to use all his screen caps 